Praise for Local Mental Health Services
03/092007
People who are supported by Gloucestershire Partnership NHS Foundation Trust have praised the care they get from doctors, nurses and other specialist staff such as therapists, psychologists and social workers, as part of a major national survey published today.
A total of 202 people who had used mental health services for working age adults at Gloucestershire Partnership NHS Foundation Trust took part in the national Mental Health Patient Survey, published by the Healthcare Commission. Nationally around 15,900 people responded to the survey.
The results for Gloucestershire Partnership NHS Foundation Trust show that:
- 77% of people rated their care as excellent or very good
- 100% of people felt that their Community Psychiatric Nurse (CPN) had treated them with dignity and respect
- 83% of people said that they understood what was in their care plan
- 80% of people said that they had been very involved in deciding what was in the care plan
Along with other areas of the country, the survey showed that people in Gloucestershire want more access to talking therapies. 88% of the people who were able to access talking therapies found them to be very helpful. Gloucestershire is leading the UK in widening access to psychological therapies for people who suffer from anxiety and depression.
Experts from the Trust have developed their own training programme to tackle
the national shortage of therapists. They are teaching a wide variety of staff,
from GPs and graduate mental health workers to nurses, health visitors and
social workers, how to deliver the therapy. As well as training local staff,
NHS trusts throughout the South West have applied for places on the courses
for their staff. The Department of Health is so impressed it has cited the
programme as an example of best practice to be followed across the country.
Thanking everyone who took part in the survey, Hazel Watson, Director of Nursing,
Social Care and Therapies, said “The survey is an excellent way to learn
from the people we support. We are pleased that a high percentage of service
users rate their overall care as excellent, very good or good. Service users
were particularly complimentary about the quality of Gloucestershire Partnership
NHS Foundation Trust staff and the respect and dignity with which they were
treated. We will, of course, look carefully at the results to see how we can
improve standards.”
As an NHS Foundation Trust we are also very keen to involve local people in
our services and welcome them as members of the Trust.
Joining the Trust is easy and costs nothing. You will have the opportunity
to help shape our services for the future and you will receive regular information
about our services. You don’t need any special skills or experience and
there is no minimum time commitment. You just need to be interested in our
services and the people we care for. Anyone 16 years or over who lives in Gloucestershire
can become a member of Gloucestershire Partnership NHS Foundation Trust.
To become a member you can
- Enrol
on line
- Call : 01452 891165 and enrol over the telephone
- Email foundationconsultation@glos.nhs.uk
- Write to :
Freepost RLYA – XAKR – HABZ
FT Consultation
Gloucestershire Partnership NHS Trust
Rikenel
Montpellier
Gloucester GL1 1LY
- Click here to view the report
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